Shipping policy
Shipping Policy
Last updated: August 14, 2026
Thank you for shopping with Veirona. We’re committed to getting your order to you safely and reliably.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or holidays. During periods of high order volume, processing may take slightly longer.
Free Shipping
Veirona offers free shipping on all orders.
There are no additional shipping charges for standard delivery.
Shipping & Delivery
Our estimated delivery time is 8–10 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary due to circumstances outside of our control, including carrier delays, weather, holidays, customs, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow up to 24–48 hours for tracking information to update after shipment.
Incorrect Shipping Address
Please make sure your shipping information is accurate before completing your order.
If an incorrect or incomplete address is provided and the package is returned to us, additional shipping costs may apply to resend the order.
If you notice an error in your shipping address, please contact us as soon as possible at hello.veirona@gmail.com. We will do our best to make changes before your order ships, but changes cannot be guaranteed after the order has been processed.
Lost, Stolen, or Damaged Packages
If your package appears to be lost or has not arrived within the estimated delivery period, please contact us at hello.veirona@gmail.com so we can assist you.
If your package arrives damaged, please contact us within 7 days of delivery and include photos of the damaged package and item(s).
Shipping Delays
While we make every effort to deliver your order within the estimated 8–10 business day timeframe, Veirona cannot guarantee a specific delivery date.
We are not responsible for delays caused by shipping carriers, weather, holidays, customs, natural disasters, or other circumstances beyond our control.
International Orders
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any such fees are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
If you have any questions about shipping or your order, please contact us:
Veirona
Email: hello.veirona@gmail.com
Website: veirona.com